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Web Services
Our goal at L&H is to make it “easier for you to do business with us”; that is why we provide our customers with Free Services, like a Secure Customer Room that they can access 24 hours a day, 7 days a week.
With Livingston and Haven's Web Services You Can:
- Check order status
- Check frequently ordered items
- Search our warehouse for YOUR price and availability
- Create additional users with different privilege levels
- Use YOUR part numbers using the "My Catalog" option
- Get printable copies of YOUR invoices
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Advantages of Livingston & Haven's Internet Services
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| 1. Place Orders |
Livingston & Haven's web site offers you the opportunity to place orders for your motion control products. You can access the shopping cart feature by browsing our on-line catalog or if you want to purchase something that you have bought in the past, simply find that item in your purchase history. Placing orders on the web is easy, fast and convenient. You can do it on your schedule - it's available 24 hours a day, 7 days a week!
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| 2. Purchase History |
Do you need to place an order but you're not quite sure of the part number? View your purchase history for the past five years and more. You'll find details of all the products you have purchased from Livingston & Haven and you're just a click away from ordering the same product again.
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| 3. Order Status |
Your secure customer room that is located at Lhtech.com gives you the ability to view the status of your orders, whether you placed them on the web or not. The details are current and real-time. If your order has shipped from our warehouse, you'll find the shipper's tracking number. We also provide links to many shippers' web sites which you can use to track down exactly when your product will arrive.
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| 4. Inventory Availability |
From your Secure Customer Room you can see real-time availability of the products that you need. If it is not currently in our inventory, we provide an estimate of the product's expected stock date. You can always contact us for expediting information.
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| 5. Product Information |
Livingston & Haven's web site provides a direct link to all of our manufacturers' web sites. These sites are an excellent resource for more detailed product and technical information, such as on-line catalogs and data sheets, software downloads to help you in your product selections, CAD drawing libraries and more!
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| 6. Access to Information |
You have access to information that can make your job easier 24 hours a day, 7 days a week. When you need to place an order or check on the status of an order, just log into your Livingston & Haven personalized Secure Customer Service Room on the Internet.
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| 7. Confidential and Secure |
Access to your L&H Secure Customer Service Room is just that - secure. Your transactions are processed using secure internet technologies. Only you and those you assign, can access the information. We provide you with a unique user ID and password so that only you and other authorized users at your company can access the site.
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| 8. FREE Service |
Best of all, the secure customer service room located at Livingston & Haven's Homepage is FREE and available to all Livingston & Haven customers.
How do you access this secure service?
It's easy - Simply fill out the on-line Secure Customer Room Registration Form and press submit. That's it! You will then receive an e-mail response containing your user ID and password. Then you can use this service 24 hours a day, 7 days a week!
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